Cell Phone Hell

Here's a story...
I went to "add-a-line" with T-Mobile so I only have one phone bill to pay. It only took 15 minutes to get most of it in order and I almost had the phone in my hands when the new girl behind the counter noticed something wasn't quite right with the transaction / activation...well, it wasn't working. She kept zapping the barcode on the box that the new phone was in and transferrred all my current information to this new phone and somehow over-rode and cancelled out my daughter's phone number and Sim card ( that is also in my name ). Somebody got confused somewhere and now it's been two whole days without a cell phone for my daughter and the two companies involved are blaming one another for the big screw up, and no one can help me because they can't figure it out!!! ... And I still don't have the new cell phone. Don't you just love cell phone companies? For all my trouble, I was offered 100 bonus points...what the hell are bonus points? Give me a free month of something else, but don't add another year to my contract! I'm so fed up!!!!
Hey Jon-Jon....call me!